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Welcome to Arana Hills Medical Centre

Providing quality medical advice to families in the Hills District since 1980

Excellent care for all

Our mission is to provide the highest standard of patient care whilst incorporating a holistic approach toward diagnosis and management of illness. We are committed to promoting health, well-being, and disease prevention to all patients. We do not discriminate in the provision of excellent care and aim to treat all patients with dignity and respect.

Community health alert: COVID-19

If you are experiencing fever, cough, shortness of breath, are in home quarantine or awaiting any COVID test results,
please do not attempt to come to the clinic. You may call the clinic or book a phone appointment online.

For the safety of staff and other patients, we ask that you please wear a mask and practice social distancing when visiting the practice.

Skin prick testing stands as the most convenient approach to allergy testing. Clinical studies have demonstrated its efficacy in enhancing allergy diagnosis. 

Appointments

Our standard appointments are for 20 minutes. If the normal consultation time exceeds 20 minutes, higher fees will be charged. Please arrange a longer consult booking with our Reception staff should you wish to discuss more complex issues such as GP management plans, mental health plans, annual health checks, women's health examinations, complete skin examinations, psychological counselling, or musculoskeletal & surgical procedures.

Cancellations

If you cannot attend your appointment, we respectfully request a minimum of 2 hours’ notice to avoid a cancellation fee. If you do not attend your scheduled appointment without giving the required notice, a non-refundable private fee of $50 (Standard appointment) or $100 (Long appointment) will apply

Recalls and Reminders

When first registering at this practice, you will be asked for approval to allow SMS messaging or telephone contact for recalls or written reminder letters for participation in National screening and immunisation programs including the new Cervical Cancer Screening register. In addition, we maintain a list of patients with chronic diseases for timely recall in order to ensure that the best possible care and follow-up are provided. These registers are all made possible by our computerised record system and are kept confidential.

Facilities Close-by

Convenient access to a range of diagnostic and paramedical services including:

  • Pathology - services are readily available with S&N Pathology collection centre immediately adjacent to the surgery and similar QML facilities within walking distance.
  • X-rays are available locally, 10mins by car, or by a short train journey to Windsor, or else at Great Western Shopping Centre Keperra
  • Pharmacy - Arana Hills Star Discount Pharmacy
  • Physiotherapy
  • Podiatry
  • Dentistry
  • Optometry
  • Dietetics
  • Dental Prosthodontics

After Hours – Home Doctor Services

13SICK can be contacted for an at-home consult when we’re closed.

Services are bulk-billed for anyone eligible for Medicare rebates.
Call the number above for an out-of-hours appointment.

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